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Payment and Cancellation

Payment Policy

Booking Deposit

  • A non-refundable deposit of [X% or USD Amount] per person is required to confirm your booking.
  • The deposit must be paid within [X days] of receiving the booking confirmation.

Full Payment

  • Full payment is due [X days] prior to the tour start date.
  • For bookings made within [X days] of the tour start date, full payment is required at the time of booking.

Accepted Payment Methods

  • Credit/debit cards (Visa, MasterCard, etc.)
  • Bank transfers (Proof of payment must be sent to our email).
  • Cash payments (in EGP, USD, or EUR) are accepted at our office.

Payment Confirmation

  • Once payment is received, we will send you a confirmation email with your booking details and receipt.

Cancellation Policy

Cancellation by Client

If you wish to cancel your tour, the following charges will apply:

  • More than [X days] before the tour start date: [X% or USD Amount] cancellation fee.
  • Between [X–Y days] before the tour start date: [X%] of the total tour cost.
  • Less than [Y days] before the tour start date: No refund (100% of the tour cost is non-refundable).

Cancellation by [Your Travel Agency Name]

We reserve the right to cancel tours due to unforeseen circumstances, including but not limited to::

  • Natural disasters, political unrest, or other emergencies.
  • Minimum group size not met (if applicable).

Changes to Booking

Amendments by Client

  • Requests for changes (e.g., travel dates, tour packages) must be made in writing at least [X days] before the start date.
  • A service fee of [USD Amount] may apply, along with any additional costs incurred.

Amendments by [Your Travel Agency Name]

  • We may modify itineraries or services due to circumstances beyond our control (e.g., weather, safety concerns).
  • We will notify you promptly and provide suitable alternatives without additional charges.

Refund Policy

  • Refunds, if applicable, will be processed within [X days] of the cancellation request.
  • Refunds, if applicable, will be processed within [X days] of the cancellation request.